118 28th St A (68213)

Vacation Rental Reviews

• Great location and amenities!!

  Stayed 7 days in August, 2011

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  Melissa E from Glendora, CA recommends this vacation rental

  Other than a foul odor in the guest bathroom the house was clean and organized. I appreciated the organization of picking and dropping off keys. I plan on staying next year as well!

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• Review by a guest

  Stayed 7 days in August, 2010

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  a guest from Claremont, Ca recommends this vacation rental

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• very good

  Stayed 7 days in August, 2010

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  Douglas H from Upland, CA recommends this vacation rental

  We did have to wait for a considerable time after we checked in at your office. When we went to the property, the cleaning people were still there. They had just started cleaning, so we had to wait for an extended time before taking occupance. I did complain to the office and they were helpful & sent a dine out gift card. I would have preferred to occupy the facility in a timely manner.

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• Review by Charlene W

  Stayed 7 days in July, 2010

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  Charlene W from La Verne, CA recommends this vacation rental

  One problem - only 1 towel rack for 2 bathrooms and it was broken - we reported this on arrival and it was never fixed..........also, no coffee table or end tables in living room

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• We love Newport Beach

  Stayed 7 days in August, 2009

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  a guest from Orange, CA recommends this vacation rental

  I was born here and the beach calls my name all year so it was great to drive 20 min down the fwy to a wonderful vacation for the whole family. a few disappointments: everything was still dusty. No light in the bathroom til tuesday. Not exactly the beds that were promised. there were supposed to be 3 twins in one room, there were only 2 and a twin mattress in another room which had to be pulled out each night. very flimsy glass round used a table top inside broke. Fortunately no one was seriously hurt. The location was great and the neighbors were all friendly and curteous. Unfortunately my husbands bicycle was stolen out the locked garage.

  • Manager Responded on 4/1/2010

    We appreciate you taking the time to share your feedback with our company. We are delighted that you love Newport Beach. Our maintenance department has checked the lights in the house and ensured they are all in working order. We try to keep our website updated with the correct bed layouts and have checked to make sure this property reflects the correct bed arrangements for the property. We regret the owner did not let us know of this change. We are sorry to hear about the unfortunate incident with your husband’s bicycle and hope the Newport Beach Police Department was able to assist you in the matter. Thank you again for your comments and we hope to see you again soon!

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• Overall great place..............and location.

  Stayed 7 days in July, 2009

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  Charlene W from La Verne, CA recommends this vacation rental

  One problem - I left my curling iron at the property - left 2 phone messages (7/26 & 7/28) at Burr White - no response. Third call (7/28 again)talked with woman (Bonnie?)who said they would check Sat and call me. Called again on 8/4 and spoke with Karen who called me back 8/5 and said they would check on Sat which I said was supposed to happen previous Sat. Karen did call me back on Sat 8/8 to let me know they didn't find it. After being so helpful last year and this year up to this point - I was surprised and annoyed at lack of communication. Perhaps an earlier response would have ended with my getting my possession returned because I am totally certain I left it in the bedroom.

  • Manager Responded on 4/1/2010

    The Management at Burr White Realty appreciates your comments on your experience. Please accept our sincerest apologies on not being able to return your curling iron. Our cleaners return all items left in the house to our main office, and we do contact the last guest in the house to inquire if the item belongs to them. Our company strives to return all messages as soon as they are received and are sorry to hear you did not receive this courtesy. We will continue to improve our communication to better serve you. We are glad the rest of your stay was great and look forward to your next visit!

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• Review by a guest

  Stayed 14 days in July, 2008

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  a guest from Las Vegas, NV recommends this vacation rental

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• Burr White has done a great job for us over the last 10years

  Stayed 14 days in August, 2007

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  Brian & Debbie M from Mesa, CA recommends this vacation rental

  The properties are always what we expect. We are treated with professional, courteous and quick service. Other than upstairs tenants that are uncontrolable, our stays have always been enjoyable. We will use Burr White again.

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• Review by Melanie R

  Stayed 7 days in July, 2007

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  Melanie R from Collierville, TN recommends this vacation rental

  We have been renting for about 8 years and this is our favorite place the lay out is great and location perfect.

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