Logon

Reviews for this Property

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Great location, Great Maintenance and Office Crew

    A Guest from Phoenix, AZ recommends this property
    Stayed 7 days in July, 2010

    As soon as we complained about the q-tip between the "clean sheets" we got a new set. As soon as we asked for fans we got them and as soon as we mentioned the leaking washing machine it was fixed. Response was very quick and issues were taken care of.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Mary Jane H

    Mary Jane H from Las Vegas, NV recommends this property
    Stayed 7 days in August, 2009

    carpets and floors dirty

    Manager Response

    Thank you for taking the time to share your comments about your experience with our company. We do try to make sure all the units are thoroughly cleaned and prepared for your arrival. Our company will continue to improve our cleaning department to ensure this happens in the future. We hope you enjoyed everything else on your vacation and look forward to seeing you again soon!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Enjoyed our stay very much! There was a mix up re normally stay in the top unit. We still had a blast. The only thing was the master bedroom smelled like cat spray. .

    Bobby and Rhonda M from Apple Valley, CA recommends this property
    Stayed 7 days in July, 2009

    Manager Response

    We appreciate you taking the time to share your experience with our company. We are delighted to hear that you had a blast during your stay with us. Our maintenance department has checked on the master bedroom and ensured the cat spray smell is gone. Thank you for your feedback and we can’t wait for your next visit!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Betty B

    Betty B from Boulder, CO recommends this property
    Stayed 7 days in June, 2009

    The house on the beach - downstairs - had a poor stove and dishwasher. Other than that, they were great.

    Manager Response

    The Management at Burr White Realty appreciates you taking the time to share your feedback with our company. We are excited to hear that you had a great time during your visit with us. We have notified the owner of your suggestions for an updated stove and dishwasher. We are always thankful for our guests’ feedback to help us provide the best product. Thank you again for your comments and we look forward to your next stay!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Our stay was great as usual!! It is our favorite vacation every year and Burr White makes it even better.

    Amy P from North Las Vegas, NV recommends this property
    Stayed 7 days in July, 2008

Burr White Realty2901 Newport Blvd Newport Beach, California 92663+1 (800) 944-0952beach@burrwhite.com
Powered by Escapia Vacation Rental Software - ClearStay Vacation Rentals - Terms of Use - Portions ©1999-2010 Escapia, Inc. -