Reviews for this Property

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  Review By Rob T

  A Guest from Santa Maria, CA recommends this property

  Stayed 7 days in July, 2010

• Overall satisfaction

  

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  Review By Jessica R

  A Guest from Chino Hills, CA recommends this property

  Stayed 7 days in July, 2010

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  Love this house!

  Joni M from Walnut Creek, CA recommends this property

  Stayed 7 days in June, 2010

  Cook top needs replacing, it shocks you if you touch both sides. Second bedroom desperately needs a ceiling fan. Great location. Called BW to have broken garage remote fixed, but they never responded. Carpets were recently cleaned, but still wet when we got there.

  Manager Response

  Thank you for taking the time to share your vacation experience with our company. We are happy to hear you loved the house. Our maintenance staff has repaired the broken stove/cook-top. We are sorry they did not get the garage remote fixed. Your suggestion for a ceiling fan in the bedroom has been passed along to the owner. Thank you for your comments and we hope to see you again soon!

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  Review By Amy E

  A Guest from Upland, CA recommends this property

  Stayed 7 days in August, 2009

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  Review By Mike I

  Mike I from Redlands, CA recommends this property

  Stayed 7 days in August, 2009

  Cleners were'nt very thorough. Dirty blankets and sheets were left in the closet under the stairs. No blankets for the beds just the comforter. Patio area was not hosed down or clean (I hosed patio before we left for the next guests)
  
  These issues were'nt major but worth mentioning.
  
  Overall our stay was nice and we are looking forward to next summer.

  Manager Response

  Thank you for taking the time to share your comments with our company. We would like you to know that we take your feedback very seriously. We are disappointed to hear that your property was not properly cleaned and inspected prior to your arrival. We do try to have all properties ready before the guest’s arrival and have set up a system to better ensure this is properly done in the future. We are glad you enjoyed the rest of your stay. We look forward to seeing you again next summer!

• Overall satisfaction

  

  Services from rental manager

  

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  Review By Rob T

  A Guest from Santa Maria, CA recommends this property

  Stayed 7 days in July, 2009

• Overall satisfaction

  

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  July 2009

  Angie J from Upland, CA recommends this property

  Stayed 7 days in July, 2009

  This rental was definitely an upgrade from the property that we have rented the previous 5 years! The master bedroom is huge and there is tons of space for all of the family's "stuff". There was a big screen T.V. in the master bedroom that would have definitely been more useful in the living room area. There was only a small one in the living room and it was mounted to the ceiling and didn't have hook-ups for a portable DVD player, so movies couldn't be watched in there in the evenings. That was the only downside of the property. Overall, it was the best stay yet!

  Manager Response

  Our company appreciates you sharing your comments with us. We are glad that this property is a good match for your family. The televisions in the property are set up to accommodate the unit’s layout and, unfortunately, cannot be altered. We appreciate your suggestions. Thank you again for your comments and suggestions. We look forward to your next visit!

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  Review By Tom C

  Tom C from Folsom, CA recommends this property

  Stayed 7 days in July, 2008