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Reviews for this Property

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Tom & Margie M

    A Guest from Waupaca, Wi recommends this property
    Stayed 31 days in February, 2010

    General condition of the property has deteriorated from previous year. Owner has so many personal belongings stored in unit that storage was limited for our belongings. A thorough cleaning is in order.

    Manager Response

    The management at Burr White Realty appreciated you taking the time to share your comments with us. Our company is disappointed to learn your unit was not cleaned to your expectations. We do try to have the properties thoroughly cleaned and inspected before your arrival. Please call us to address any issues. We have notified the owner to remove personal items and provide more storage in the unit. Thank you again for your feedback and we hope to see you again soon!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Mike & Gina M

    Mike & Gina M from Orange, CA recommends this property
    Stayed 43 days in January, 2010

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Mike & Gina M

    Mike & Gina M from Orange, CA recommends this property
    Stayed 35 days in December, 2009

    Incredible location. Very nicely decorated. A place we could stay forever !!

    Manager Response

    Thank you for taking the time to share your experience with our company. We are happy to hear you enjoyed your stay. We are glad you liked the location and décor of the property you stayed at and look forward to seeing you again soon!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Sally R

    Sally R from Alamo, CA recommends this property
    Stayed 10 days in November, 2009

    an still waiting for security deposit refund

    Manager Response

    Thank you for choosing to stay with our company while in Newport Beach. We do have 30 days to return your security deposit, yet try to get it back to you as soon as possible. We hope to see you again soon!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    This was a great place and the owners did a great job with furnishings. I do wish the house was kept clean better. It was surface clean -- but the blinds had an inch of dust on them. I would expect the homes to be as clean as a hotel would be for

    John D from Newport Beach, CA recommends this property
    Stayed 7 days in August, 2009

    the price that we paid. I also want this house to stay nice and this won't happen if it doesn't get deep cleaned.

    Manager Response

    Thank you for taking the time to share your feedback with our company. Our cleaning department tries to ensure all properties are clean before your arrival. We will continue to improve in this department and have set up a system to make sure properties are cleaned and inspected better in the future. All properties do receive periodic deep cleanings. We appreciate your helpful comments and hope to see you soon!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Robert I

    Robert I from Fresno, CA recommends this property
    Stayed 14 days in July, 2009

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Very nice condo and location

    Chuck H from Allen, TX recommends this property
    Stayed 3 days in May, 2009

    This was our first time to stay right on the beach and we are definitely spoiled now - great location, very nice condo, and everything went very smoothly with the management company - thanks!

    Manager Response

    Our company appreciates your comments. We are glad you were able to experience our property right on the beach and enjoyed it. Our staff is happy we were able to assist your family and help your vacation to go smoothly. We are looking forward to your next visit!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    earthmovers on the beach

    A Guest from Weatherby Lake, MO recommends this property
    Stayed 31 days in February, 2009

    This was our second year at the house. The first year was perfect in every way. This time there was a bright orange fence stretched across the beach and huge earthmovers travelling back and forth from 7:30 am until 3:30 pm all work week long. It was noisy (couldn't lie outside, couldn't hear phone conversations, etc), incredibly dusty and unpleasant. If we had known in advance that this was going to happen we would have selected another location. Would have appreciated a heads-up since it totally changed our experience from perfect to less than enjoyable at times. On the other hand, the management firm couldn't have been more accommodating - we had several things that needed attention from outdoor lighting that didn't function to a sliding glass door that wouldn't open from outside, to a fuse box that blew - not just a breaker, but the box, itself, had to be swapped out etc. The staff who came and fixed things was pleasant, fixed everything and came when they said they would. So, from the management perspective it was great. I do think that people should be warned about the earthmovers, however, we renters are spending alot of money and should have been forewarned.

    Manager Response

    The Management at Burr White Realty appreciates your feedback on your stay with us. Unfortunately we do not always know what the City will be doing to the beach or roadways. We are sorry the sand removal was disruptive. Thank you for the compliments on our staff. These have been relayed to the staff and they are happy they were able to assist your family. Our maintenance department has checked the lighting, sliding glass door, and fuse box to ensure all equipment is working properly. The work being conducted on the beach has been completed. The fence was removed and the earthmovers are gone. Thank you for your comments and we look forward to your next visit!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Colleen C

    Colleen C from Glendora, CA recommends this property
    Stayed 31 days in March, 2008

    The house was the nicest one we have rented! When we come to the beach, we really look forward to being outside. This house was perfect for that! It has a large patio with plenty of seating! Comfortable beds, fully equiped kitchen and beautiful decorations. Two small downsides..very small bathrooms and could use another love seat or chairs in the living room. We look forward to renting this place again!! Colleen

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Oceanfront paradise!

    A Guest from Glendora, CA recommends this property
    Stayed 7 days in July, 2007

    We absolutely loved our stay, our house, the incredible beach accessibility and the recent upgrades to the property were beautiful. We are just very very sad that the price has doubled since we were there (I'm sure due to the improvements), but we can no longer rent our favorite place due to the $$$ :( Burr White is the absolute best way to ensure that you have a great vacation and everything will be provided at your house, in clean and working order.

Burr White Realty2901 Newport Blvd Newport Beach, California 92663+1 (800) 944-0952beach@burrwhite.com
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