Jeffery - Vacation Property Owner
After working with a different management company for 10 years, my only regret is that I did not switch to Burr White sooner. I cannot believe the difference in professionalism working with Burr White, both from an owner perspective and from a guest perspective. As an owner, what I love about Burr White is that they take responsibility to keep my property continually occupied. They are not in the summer rental business; they are in the hospitality business. Prior to Burr White, my property was never occupied outside the summer months; now my property is continually leased generating substantially more income than I enjoyed under prior management. From a guest perspective, Burr White creates a resort-like welcome to get things off to a good start at check-in. Further, they share feedback from past guests, providing insights on ways to make improvements. Cheryl Freeman has gone out of her way to make my life easy enthusiastically taking on many unexpected challenges. The whole team at Burr White is very professional and have my enthusiastic support.
Mark - Vacation Guest
I believe that I've been dealing with your staff for over 20 years now. I first started renting through Beach & Bay Rental Company until Burr White bought them out many years ago. I can only compliment your staff for making our family vacations special. Some of the fondest family memories that my children have are of Newport Beach. Now that they are all adults they are bringing their children to the annual get away. Part of what has made these memories so special is the hassle free experiences that your staff have provided to us. The homes have always been ready for our arrival and the few times that we have needed maintenance on the homes your staff has responded quickly and professionally. My family and I look forward to many more years of enjoyment in one of your Rentals in Newport Beach.
Gail - Vacation Property Owner
Every year the Burr White Family has consistently tweaked their customer services for both guests and owners alike. The reservationists have the uncanny ability to match the right guests to the appropriate home. The maintenance department quickly remediates any accidental damage with my home (e.g. Broken springs attached to garage door). When necessary, Craig Batley, who is a problem solver, gives practical, sound, Judge Judy real estate advice, which is priceless.
Mark - Vacation Guest
I wanted to take a moment and let you know what big fans my wife and I are of Burr White Realty. As you know we have been renting beach properties from you for years and we couldn't be happier. We rent properties all over the US for vacation purposes, quite often using VRBO. There is no substitute for the excellent service you provide personally as well as the quality of properties Burr White has to offer. I know you typically get a list of requests from me for our next trip, however I wanted to send along a simple note letting you know how happy we are too! Keep up the great work!
Dan - Vacation Guest
I think this is our 10th year with Burr White and this particular home. Our family has grown so this year we took two homes and both were great. Your attention to detail and your courteous and professional attitude make this our favorite and easiest to arrange vacation. We just left and are already planning our return next year.
Beth and Bill - Vacation Guests
Burr White great to work with have used their rentals many years. Our extended family vacations have created wonderful memories for all of us. We hope to continue for years to come! Love Newport Beach and other surrounding beaches lots to do, never want to leave!
Laverne - Vacation Guest
I was very concerned about where I could live for seven weeks in a nice place and be comfortable while my home was being remodeled. I actually made one phone call to Burr White and they offered assistance in meeting my needs. We had one meeting, one showing and I had my home for a month which I was able to extend for an additional two weeks. Burr White's professionalism, kindness and follow up was exemplary. If I need assistance with the next forthcoming remodel I know I only have to make one phone call to Burr White.
Dilip - Property Owner
We have worked with Burr White Realty since 1989. Burr White Realty was very helpful to buy our house in Newport Beach. Craig Batley and his Burr White team is very helpful and outstanding. They are very courteous and extremely reliable for the work. It is extremely easy to communicate. They always listen to the concerns of their customers. They are excellent in finding the best tenants. They are very effective in rental management. We have worked with many realty companies. Burr White is the best.
Robert - Property Owner
Why I use Burr White Realty for my rental homes because when you drive down the peninsula you pass their office. One could stop in and get the keys or whatever. They provide all that a tenant may need like sheets and linens. When the tenant has a problem, Burr White has people to help. The rents are adjusted for the different seasons, Summer being the highest then close to summer and then winter rate. They will call you, the owner, to make sure the rate is OK with you at all times. I have a friendly association with them all, they are nice people and I recommend them.